Terms and Conditions

Effective Date: November 27, 2025

1. Introduction

Welcome to Restolyt. These Terms and Conditions govern your use of our platform and services. By registering a restaurant or using our services, you agree to be bound by these terms. If you do not agree with any part of these terms, you may not use our services.

2. Platform Description

Restolyt is a multi-tenant restaurant management platform that provides:

  • Restaurant website and online ordering system
  • Menu management and customization tools
  • Order processing and payment collection
  • Customer relationship management
  • Analytics and reporting tools

3. Registration and Approval

3.1 Registration Process

To use Restolyt, you must register your restaurant by providing accurate and complete information. All registrations are subject to approval by our team.

3.2 Approval Rights

We reserve the right to approve or reject any registration at our sole discretion. We may reject registrations that do not meet our quality standards, violate our policies, or for any other reason we deem appropriate.

3.3 Account Responsibility

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized use of your account.

4. Payment Terms

4.1 Stripe Connect

All payments are processed through Stripe Connect. By using Restolyt, you agree to create a Stripe Connect account and comply with Stripe's terms of service.

4.2 Platform Fees

Restolyt charges an application fee on each transaction processed through the platform. Fee rates will be communicated to you during the onboarding process and may be adjusted with reasonable notice.

4.3 Refunds and Disputes

You are responsible for handling customer refunds and disputes in accordance with applicable laws and regulations. Restolyt provides tools to facilitate this process but is not responsible for dispute resolution between you and your customers.

5. Restaurant Content

5.1 Content Ownership

You retain ownership of all content you upload to the platform, including menu items, descriptions, images, and branding materials.

5.2 Content License

By uploading content, you grant Restolyt a non-exclusive, worldwide license to use, display, and distribute your content solely for the purpose of providing our services.

5.3 Content Responsibility

You are solely responsible for ensuring that your content is accurate, does not infringe on third-party rights, and complies with all applicable laws and regulations, including food safety and labeling requirements.

6. Prohibited Activities

You agree not to:

  • Use the platform for any illegal or unauthorized purpose
  • Violate any laws in your jurisdiction
  • Infringe on intellectual property rights of others
  • Transmit any viruses, malware, or harmful code
  • Attempt to gain unauthorized access to the platform or other users' accounts
  • Use the platform to harass, abuse, or harm others
  • Engage in fraudulent activities or misrepresent your business
  • Interfere with or disrupt the platform's functionality

7. Data Protection and Privacy

Your use of the platform is also governed by our Privacy Policy, which describes how we collect, use, and protect your data and your customers' data. You are responsible for complying with all applicable data protection laws, including GDPR, when handling customer information.

8. Service Availability

8.1 Uptime

We strive to maintain high availability of our platform but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect service availability.

8.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any part of our services at any time, with or without notice. We will not be liable for any modification, suspension, or discontinuation of services.

9. Termination

9.1 Termination by You

You may terminate your account at any time by contacting us. Upon termination, you will lose access to the platform and all associated data.

9.2 Termination by Us

We may suspend or terminate your account immediately if you violate these terms, engage in fraudulent activity, or for any other reason we deem necessary to protect our platform, users, or business interests.

9.3 Effect of Termination

Upon termination, all rights and licenses granted to you will immediately cease. You remain responsible for any outstanding fees or obligations incurred prior to termination.

10. Limitation of Liability

To the fullest extent permitted by law:

  • Restolyt is provided "as is" without warranties of any kind
  • We are not liable for any indirect, incidental, or consequential damages
  • Our total liability is limited to the fees you paid in the 12 months prior to the claim
  • We are not responsible for losses resulting from service interruptions, data loss, or third-party actions
  • You are solely responsible for your business operations and customer relationships

11. Indemnification

You agree to indemnify and hold harmless Restolyt, its affiliates, and employees from any claims, damages, or expenses arising from your use of the platform, your violation of these terms, your violation of any law, or your infringement of third-party rights.

12. Governing Law

These terms are governed by the laws of the Netherlands. Any disputes shall be resolved in the courts of the Netherlands.

13. Changes to Terms

We may update these terms from time to time. We will notify you of material changes via email or through the platform. Your continued use of the platform after changes are made constitutes acceptance of the updated terms.

14. Contact Information

If you have questions about these terms, please contact us: